Independent Boutique Shop Assistant AI
Your virtual shop assistant, available 24/7 to handle customer enquiries across phone, web chat, WhatsApp, and social media. Never miss a sale while you're serving in-store customers or outside opening hours.
Overview
The Independent Boutique Shop Assistant AI is your virtual shop assistant, available 24/7 to handle customer enquiries across phone, web chat, WhatsApp, and social media. Never miss a sale while you're serving in-store customers or outside opening hours. Perfect for independent retailers who want to provide exceptional service without the cost of hiring additional staff.
Key Features
- Multi-Channel Support: Answers enquiries via phone, web chat, WhatsApp Business, Facebook, and Instagram DMs.
- Product Information: Provides instant details on products, sizes, colours, materials, and prices.
- Stock Checking: Real-time stock availability across all locations.
- Order Management: Takes phone orders, processes payments, and manages click-and-collect.
- Social Media Response: Instant replies to Facebook and Instagram messages and comments.
- Returns Handling: Processes returns and exchange requests according to your policies.
How It Works
Customer contacts you via phone, social media, or web chat. AI responds instantly with product information, checks stock availability, and can process orders with payment. Complex queries are tagged and forwarded to you with full context. Updates your POS system in real-time and sends automated order confirmations and delivery updates.
Integration
Works seamlessly with:
- • E-commerce: Shopify, WooCommerce, Square, Big Cartel
- • Social Media: Facebook Messenger, Instagram DMs, WhatsApp Business
- • Point of Sale: Square, Shopify POS, Lightspeed, Vend
- • Payments: Stripe, PayPal, Square for phone orders
Benefits
Never Miss a Sale
Capture enquiries 24/7, even when you're serving customers or closed.
Save 10+ Hours Weekly
No more evenings spent replying to messages and emails.
Increase Revenue
Convert 30-40% more enquiries with instant responses.
Better Customer Service
Instant answers instead of hours or days waiting.
Pricing
Included in business plans. Perfect for independent retailers doing £100k-£500k annual turnover.