Fast Food Drive-Thru Pre-Order AI
Allows customers to phone ahead with their drive-thru order, reducing wait times and improving throughput. Orders are ready when customers arrive, creating fast-food-chain level efficiency for independent operators.
Overview
The Fast Food Drive-Thru Pre-Order AI allows customers to phone ahead with their drive-thru order, reducing wait times and improving throughput. Orders are ready when customers arrive, creating fast-food-chain level efficiency for independent operators.
Key Features
- Pre-Order System: Customers call ahead with order before arriving.
- Menu Upselling: Suggests meal deals, sides, drinks to increase basket value.
- Ready Time Estimation: Provides accurate ready time based on current kitchen load.
- Customization: Handles modifications, allergies, special requests.
- Loyalty Integration: Applies loyalty discounts and stamps.
- Payment: Processes payment over phone or records for collection payment.
How It Works
Customer calls 10 minutes before arriving, orders 2 burger meals with customizations (no pickles, extra sauce). AI processes order, estimates 8-minute prep time, and sends SMS when order is ready. Customer arrives at drive-thru, gives name, order is handed over immediately. No waiting, no queue.
Integration
Works seamlessly with:
- • Kitchen Display: Orders appear with prep time countdown
- • POS System: Integration with ordering and payment systems
- • GPS: Optional - customer location triggers "order ready" notification
- • Loyalty: Points and rewards management
Benefits
Faster Service
Pre-orders ready immediately, improving customer satisfaction.
Higher Throughput
Serve more customers per hour with reduced wait times.
Increased Basket Size
AI upselling increases average order by 20%.
Competitive Advantage
Fast-food-chain efficiency as independent operator.
Pricing
Included in business plans. Powerful differentiation for independent fast food.