Invoice Chasing & Payment Collection AI
Perfect for: Any business with B2B customers, freelancers, agencies, professional services, tradesmen
Overview
The Invoice Chasing & Payment Collection AI automates the entire payment collection process from invoice send to payment received. Sends professional payment reminders, escalates overdue invoices, negotiates payment plans, and dramatically improves your Days Sales Outstanding (DSO). Get paid faster without damaging client relationships.
Key Features
- Automated Reminder Sequences: Sends reminders at strategic intervals (7, 14, 21, 30, 45, 60 days)
- Professional Tone Escalation: Friendly reminder → Formal notice → Final warning progression
- Payment Plan Negotiation: Offers instalment payment options for struggling customers
- Dispute Handling: Captures reasons for non-payment and routes to appropriate person
- Multiple Contact Methods: Email, SMS, phone call, WhatsApp for maximum reach
- Payment Link Inclusion: Every message includes easy payment link
- Priority Flagging: Escalates large or very overdue invoices for human intervention
- Relationship Preservation: Maintains professional, non-aggressive tone throughout
- Payment Confirmation: Sends thank you messages when payment received
How It Works
Invoice sent to customer with 30-day payment terms. Day 7: Friendly reminder email. Day 14: Second reminder via email + SMS. Day 25: Phone call reminder with payment link via SMS. Day 31 (overdue): Formal reminder with payment options. Day 45: Offers payment plan option. Day 60: Escalates to you with recommendation (legal action, write-off, final chase). Throughout process, if customer responds with issue, AI captures details and routes to you.
Integration
Works seamlessly with:
- • Accounting Software: Xero, QuickBooks, FreshBooks, Sage, Wave
- • Payment Processors: Stripe, GoCardless, PayPal for easy payment links
- • CRM Systems: Salesforce, HubSpot for customer relationship tracking
- • SMS Gateways: Twilio for text message reminders
- • Phone Systems: VoIP integration for automated reminder calls
Benefits
Reduce DSO by 40%
Get paid in 35 days instead of 60 days average
Improve Cash Flow
£10k faster collection = £10k more working capital
Save 10+ Hours Weekly
No more manual reminder spreadsheets and emails
Increase Collection Rate
Improve from 85% to 95%+ collection rate
Preserve Relationships
Professional, consistent process doesn't damage client relationships
Reduce Bad Debt
Earlier escalation catches problems before they become write-offs
Pricing
Included in business plans. Essential for any business extending payment terms to customers.
ROI Example
- • Monthly cost: £495 (Growth plan)
- • Outstanding invoices: £50,000 average
- • DSO reduction: From 60 days to 40 days = 20 days faster
- • Cash flow improvement value: £50,000 × 33% faster = £16,667 one-time boost
- • Working capital cost savings: £16,667 × 5% annual interest ÷ 12 = £69/month
- • Time saved: 40 hours/month × £30/hour = £1,200 opportunity cost
- • Improved collection rate: 5% of £50k = £2,500/month
- • Monthly benefit: £2,074+ (over 4x ROI) + massive cash flow improvement
Use Cases
- • Professional Services: Agencies, consultants, accountants with net-30 terms
- • Tradesmen: Builders, electricians, plumbers chasing final payments
- • Wholesalers: B2B suppliers with credit accounts
- • Freelancers: Designers, developers, writers chasing client payments
- • SaaS Companies: Subscription payment failures and dunning management
Advanced Features
- • Customer Segmentation: Different chase sequences for VIP vs. problem customers
- • Seasonal Adjustment: Gentler reminders in December, for example
- • Multi-Currency: Handles international invoices and payments
- • Aging Reports: Weekly aged debtor reports and insights
- • Predictive Analytics: Flags customers likely to become slow payers