Jewellery Store Concierge AI
Handles appointment bookings for viewings, answers product enquiries, manages repair status updates, and provides watch servicing information. Ensures you never miss a high-value customer enquiry while maintaining the luxury, personal service your customers expect.
Overview
The Jewellery Store Concierge AI handles appointment bookings for viewings, answers product enquiries, manages repair status updates, and provides watch servicing information. Ensures you never miss a high-value customer enquiry while maintaining the luxury, personal service your customers expect.
Key Features
- Private Viewing Bookings: Schedules one-to-one appointments for engagement rings, luxury watches.
- Product Information: Describes pieces, provides specifications, carat weights, certifications.
- Repair Status Updates: Provides repair and servicing status updates for watches and jewellery.
- Bespoke Enquiries: Captures requirements for custom designs and commissions.
- Valuation Bookings: Schedules jewellery valuation appointments.
- Collection Information: Describes new collections, brand information, exclusivity.
How It Works
Customer calls enquiring about engagement rings. AI asks about budget, style preference, and timeline, then books a private viewing appointment when they can see suitable options. For repairs, AI provides status updates and notifies when pieces are ready for collection. High-value enquiries flagged for immediate follow-up.
Integration
Works seamlessly with:
- • Jewellery Software: EDGE, Jewelry Vision, Polygon
- • Appointment Booking: Calendly, Acuity, local booking systems
- • Repair Tracking: Workshop management systems
- • CRM: Customer database for high-value client management
Benefits
Never Miss High-Value Leads
Every engagement ring enquiry captured, even outside hours.
VIP Experience
Private appointments create luxury, personalized experience.
Reduce No-Shows
Automated appointment reminders reduce no-shows by 60%.
More Time for Clients
Less admin means more time with customers in-store.
Pricing
Included in business plans. Particularly valuable for high-end jewellers.