Takeaway Phone Ordering AI
Takes phone orders, processes payments, confirms delivery addresses, and provides order status updates. Handles multiple calls simultaneously during busy periods. Never put a customer on hold or miss an order during Friday/Saturday night rush again.
Overview
The Takeaway Phone Ordering AI takes phone orders, processes payments, confirms delivery addresses, and provides order status updates. Handles multiple calls simultaneously during busy periods. Never put a customer on hold or miss an order during Friday/Saturday night rush again.
Key Features
- Order Taking: Captures complete orders with modifications, special requests, allergies.
- Menu Knowledge: Knows your entire menu, prices, ingredients, allergens.
- Payment Processing: Takes card payments over phone securely.
- Delivery Management: Confirms delivery address, provides estimated delivery time.
- Special Requests: Handles no onions, extra spicy, allergy requirements.
- Promotion Application: Applies discount codes and meal deal pricing automatically.
How It Works
Customer calls at 7pm Friday (your busiest time). AI answers immediately, takes order (2 pizzas, 1 garlic bread, diet coke), confirms delivery address, provides 35-40 minute delivery estimate, processes card payment, and sends SMS confirmation with order number. Order appears on your POS/kitchen printer instantly.
Integration
Works seamlessly with:
- • POS Systems: Lightspeed, Toast, Square, Deliverect
- • Delivery Platforms: Integration with Just Eat, Uber Eats, Deliveroo
- • Payment: Secure phone payment processing
- • Kitchen Display: Orders print/display in kitchen immediately
Benefits
Handle Peak Rush
Multiple calls answered simultaneously during busy periods.
Never Miss Orders
No more engaged tone when you're overwhelmed.
Increase Revenue
Capture 20-30% more orders during peak times.
Better Accuracy
Orders captured correctly, reducing remakes and complaints.
Pricing
Included in business plans. Essential for busy independent takeaways.